At the end of this course, learners would have gotten several learning experiences in developing people management strategies using design thinking. A competent individual will be able to perform the following after completing this course:

1. Develop contextual (i.e. organisational, Industrial and legal) understanding of the relationship between high level strategy and the development and implementation of team plans and processes
   
2. Analyse how companies develop the relationship between high level strategy with the development and implementation of business systems and processes to support corporate governance
   
3. Develop understanding of the various organisational policies and procedures relating to the development of departmental or business unit strategies, and corporate governance compliance management
   
4. Develop understanding of various legal (e.g. MOM regulations, etc.) and ethical considerations relating to corporate governance
   
5. Identify sources and develop understanding of relevant professional or industry codes of practice and standards relating to corporate governance
6. Develop understanding of the implications and impact on employees and the organisation arising from team planning process and corporate governance management process and their roles as managers to ensure that goals are achieved
7. Identify trends and issues impacting team performance and develop team operational plans to achieve team objectives
8. Develop understanding of various leadership strategies that can impact team performance
9. Develop team operational plans to achieve team objectives
10. Support team leaders understanding and managemnet of trends and issues impacting team performance and develop team operational plans to achieve team objectives
11. Assess emotional states of team leaders and respond appropriately to emotional cues when leading team leaders to ensure individual needs are addressed
12. Facilitate team leaders’ involvement in the development of departmental or business unit strategies to achieve business objectives and how managers are involved
13. Develop strategies to communicate organisational values, expectations, strategic priorities to stakeholders to garner their support and buy-in
14. Promote demonstration of organisational values and expectations of behaviour in the workplace
15. Develop engagement strategies at relevant touchpoints for various personas to achieve business unit goals
16. Develop and modify systems and processes to improve compliance management on corporate governance and social responsibilities requirements
17. Develop a social media strategy to achieve its objectives. (note: This includes developing a strategy for an integration of social media platforms, usage protocols, and evaluative measures.)
18. Create a prototype of the social media platform that provides the experience of the touchpoint to achieve its objectives
19. Model leadership and behaviours to demonstrate application of organisational values, behaviours and governance priorities in all actions
20. Engage in regular self-reflection to identify own areas for improvement in leading strategy planning
21. Improve own strategy planning skills by subscribing to diverse learning channels and participating in peer review platforms to enhance workplace performance