At the end of this course, learners would identify team leaders’ skill requirements and facilitate their learning opportunities to enhance performance. It also includes coaching of team leaders to help them develop their skills and gain confidence. A competent individual will be able to perform the following after completing this course:
- Develop understanding on capabilities and the top 10 skills sets of the future
- Explain the role of the manager as a skills coach
- Adopt models and methods of training needs analysis
- Apply design thinking in coaching
- Develop skills coaching strategy (i) – journey mapping
- Develop skills coaching strategy (ii) – brainstorming and prototyping
- Coach team leaders to enhance their role performance
- Develop a coaching self development and review plan