TGS-2022014956

Class Dates: Contact us to check

Class Timing:To Be Advised

This course will enable learners to:

LO1: Identify the negotiation objectives, process, roles and responsibilities of the negotiators Learners will have an in-depth understanding of negotiation and the roles negotiators play in the whole process. Learners will learnt about the difference between bargaining and negotiating
LO2: Develop skills to negotiate effectively Learners will be introduced to the concept of integrative negotiation and how they can use the varies techniques to create value in the negotiation process. Learners will be equipped with handles on how they can create multiple offers during negotiation so as to create value for all parties
LO3: Apply communication and conflict resolution techniques to achieve desired negotiation objectives Learners will be able to identify the preferences of negotiators with different behavioural styles and how they can manage them accordingly. Learners will be able to differentiate between positions and interests so that they can be able to create value accordingly
LO4: Finalise negotiation and take necessary follow-up actions to close negotiation Learners will be able to apply the 7 step process of Integrative Negotiation in their preparation and execution of a negotiation. They will also learn about the practical steps for negotiators to follow up upon the completion of a negotiation regardless of the outcome
LO5: Monitor and evaluate negotiation outcomes Learners will be equipped with a framework to conduct their post negotiation evaluation and after action review so that they are able to fine tune and improve, moving forward

This course targets anyone who are keen to develop a career within the tourism sector. These skills are focused on and encompass personal, careers, businesses and organisations.

2 days (16 hours)

16 (Classroom Training Hours)
1(Assessment Hours)

Full Time

English

Learners are expected to be:

• Above 18 years old
• Possess at least a GCE ‘O’ Levels or equivalent
• Be able to read, write and speak in English (WLPN Level 6 and above)
• Be able to explain business operations in a company
• Hold (or have held) positions of Managers or with Supervisory capacity role for at least 6 months over the last 3 years
• Be able to manage employees in accordance with prevailing government legislations
• Be able to plan, implement and manage projects at the workplace
• High-Potentials and people who seek to develop career progression via the leadership track in the tourism sector

Course Fee: $630.00
GST: $44.10

$674.10